HAVE QUESTIONS?
Cancellations can only be done through The Body Lab app or directly on our website. We require 8 hours’ notice for changes or cancellations made to group classes and 24 hours' for private/duet sessions. You will be deducted a class from your package or membership for changes made after the allotted time period. Late cancels made on Unlimited Monthly packages will result in a fee of $25.00
All sales are final, non-refundable and non-transferrable.
Auto-pay memberships are charged on the same day of every month from the time of sign up. If you need to cancel your monthly auto-pay membership, you must give 15 days notice in writing sent via email. Auto-pay memberships can be frozen once per year for a minimum of 1 month and will be charged a $50 administrative fee. Freeze requests must be submitted in writing via email.
